Privacy Policy

Introduction

At Strata Laboratory, we prioritize the protection of your privacy and personal information. This comprehensive Privacy Policy outlines our practices for collecting, using, maintaining, and disclosing information collected from users of our Bitcoin sentiment analysis platform and related services. We are committed to ensuring the confidentiality and security of your data through industry-leading practices and robust security measures.

Information Collection

We collect and process the following categories of information:

• Account Information: Name, email, phone number, business details
• Platform Usage Data: Feature interaction, analysis preferences, saved reports
• Technical Information: IP address, device IDs, browser type, operating system
• Financial Data: Subscription details, transaction history, billing information
• User Preferences: Dashboard configurations, alert settings, report formats
• Communication Data: Support inquiries, feedback, survey responses
• Authentication Data: Login credentials, security questions, 2FA settings
• Analytics Data: Usage patterns, feature effectiveness, performance metrics

Data Usage Purposes

Your information enables us to:

• Deliver and maintain our sentiment analysis services
• Personalize your platform experience
• Process and manage subscriptions
• Provide technical and customer support
• Send service updates and administrative notices
• Improve platform functionality and user experience
• Ensure platform security and prevent fraud
• Comply with legal and regulatory requirements
• Analyze and enhance service performance
• Develop new features and capabilities

Data Protection Measures

We implement comprehensive security measures including:

• End-to-end encryption for data transmission
• Multi-factor authentication systems
• Regular security audits and penetration testing
• Advanced access control mechanisms
• Continuous security monitoring
• Secure data backup and recovery systems
• Employee security training and compliance
• Incident response protocols

International Data Transfers

For international data transfers, we ensure:

• Compliance with international data protection laws
• Implementation of standard contractual clauses
• Regular privacy impact assessments
• Transparent data processing agreements
• Adequate safeguards for cross-border transfers

User Rights and Controls

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request data deletion
• Restrict data processing
• Data portability
• Withdraw consent
• Object to processing
• Lodge complaints with supervisory authorities

Data Retention

Our retention policies ensure:

• Data is kept only as long as necessary
• Regular review of stored information
• Secure data disposal procedures
• Compliance with legal retention requirements
• User-requested data removal options

Third-Party Relationships

We maintain strict controls over third-party access:

• Rigorous vendor assessment procedures
• Data processing agreements
• Regular compliance audits
• Limited access permissions
• Confidentiality requirements

Contact Information

For privacy-related inquiries, contact our Data Protection Officer:

• Address: 1037 Elm St N, Twin Falls, ID 83301, USA
• Phone: +1 (505) 712-5753
• Email: stratalaboratory@yahoo.com